​
**Shipping Policy and Delivery Conditions**
© 2024 KATAAB. All rights reserved.
### Shipping Policy
At KATAAB, we are dedicated to ensuring a smooth and reliable shipping experience. Each order is processed and dispatched from our workshop in Berlin, Germany, and is packaged securely to ensure your products arrive in excellent condition.
#### 1. Shipping Costs and Times
Shipping costs are based on the delivery destination and the total weight of the items in your order. All shipping costs are calculated and displayed at checkout.
- **Domestic (Germany):** Standard delivery typically takes 2-4 business days.
- **EU Countries:** Standard delivery typically takes 7-10 business days.
- **North America:** Estimated delivery is within 10-21 business days.
- **International Shipping (Other Locations):** Delivery times vary depending on the destination and are generally within 7-21 business days.
Please remember that these times are estimates and actual delivery times may vary due to customs processing or delays with local delivery services.
#### 2. Order Processing Times
Orders are processed within 1-3 business days. Orders placed on weekends or public holidays begin processing on the next business day. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
#### 3. Customs and Duties
For international orders, customs fees, taxes, or other duties may apply, depending on your country’s regulations. These charges are the responsibility of the recipient. Please check with your local customs office for additional information on potential fees.
#### 4. Delivery Partners
We partner with trusted shipping carriers to ensure timely and safe delivery. Tracking information is provided for all shipments, allowing you to follow your order's journey.
#### 5. Delays and Issues
While we strive to meet delivery estimates, unforeseen delays may occur due to customs, postal disruptions, or other factors. If you encounter a significant delay or non-delivery, please contact us at [info@kataabwerkstatt.de](mailto:info@kataabwerkstatt.de) so we can assist you promptly.
---
**Delivery Conditions**
© 2024 KATAAB. All rights reserved.
All deliveries are subject to our terms and conditions. By placing an order, you agree to these terms and accept the shipping and delivery policies set forth below.
1. **Delivery Address**
It is the customer’s responsibility to provide an accurate delivery address at checkout. Changes to the address after order processing may not be possible.
2. **Failed Delivery Attempts**
If delivery fails due to an incorrect address or failure to collect the package, KATAAB reserves the right to charge re-shipment fees. Orders returned to us for these reasons may also be subject to restocking fees.
3. **Damaged or Lost Packages**
Should a package be lost or damaged in transit, we will work with our delivery partners to resolve the issue. Please notify us of any delivery issues within 7 days of the estimated delivery date.
---
All shipping policies and delivery terms outlined here are the exclusive property of KATAAB and are protected under applicable copyright law. Unauthorized reproduction or distribution of this policy, whether in part or in full, without express written permission from KATAAB is prohibited.
​